Noticeboard

PLEASE SCROLL DOWN                          IMPORTANT NOTICE                        PLEASE SCROLL DOWN


All patients will now be required to wear their own face covering when attending an appointment at the surgery (exemptions apply to very young children, disabled patients and those with breathing difficulties)


Appointments:


Due to the COVID-19 pandemic, we are currently operating via telephone triage. We are requesting all patients to contact the surgery via telephone providing a brief reason for the telephone consultation. A clinician will then contact you and attempt to meet your needs over the telephone. If the clinician decides you require a face to face appointment, this will be booked by them and you will be asked screening questions. Patients will be assessed in the Covid Annex which is based in the car park. You will be directed there by a receptionist. Please remember to make a receptionist aware you have arrived as you will need checking in. Furthermore, patients are to follow the 2 metre distancing rule and to please use the provided hand sanitisers when entering the building.


ALL CLINCIANS ARE WEARING FULL PPE WHEN SEEING PATIENTS FACE TO FACE.


Prescriptions:


To avoid the spread of COVID-19, we request patients to nominate a pharmacy in order for your prescription to be sent electronically. You can request your prescription online using our online services, post your request in the entrance door letterbox or email: gordonstreet.prescriptions@nhs.net


We know this will be a difficult time for our patients, and their families, friends and carers. We appreciate your understanding and support in helping us to protect our patients and staff.  

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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