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72 Gordon Street, Burton-on-Trent, Staffordshire, DE14 2JATel: 01283 563175
PLEASE SCROLL DOWN IMPORTANT NOTICE PLEASE SCROLL DOWN
All patients will now be required to wear their own face covering when attending an appointment at the surgery (exemptions apply to very young children, disabled patients and those with breathing difficulties)
Due to the COVID-19 pandemic, we are currently operating via telephone triage. We are requesting all patients to contact the surgery via telephone providing a brief reason for the telephone consultation. A clinician will then contact you and attempt to meet your needs over the telephone. If the clinician decides you require a face to face appointment, this will be booked by them and you will be asked screening questions. Patients will be assessed in the Covid Annex which is based in the car park. You will be directed there by a receptionist. Please remember to make a receptionist aware you have arrived as you will need checking in. Furthermore, patients are to follow the 2 metre distancing rule and to please use the provided hand sanitisers when entering the building.
ALL CLINCIANS ARE WEARING FULL PPE WHEN SEEING PATIENTS FACE TO FACE.
To avoid the spread of COVID-19, we request patients to nominate a pharmacy in order for your prescription to be sent electronically. You can request your prescription online using our online services, post your request in the entrance door letterbox or email: firstname.lastname@example.org
We know this will be a difficult time for our patients, and their families, friends and carers. We appreciate your understanding and support in helping us to protect our patients and staff.
MB BCh BAO 1990 National University of Ireland, GP Principal
MB BS 1999 University of Punjab (Pakistan), GP Principal, MRCGP
MB BS 1987 Bahauddin Zakariya University, GP Principal
MCPS (Paeds), MRCPCH, MRCGP
MB BS 2003 Tamil Nadu Dr MGR Med University, India
Our Practice Nurses are available for a comprehensive range of other services. They are able to offer wound dressing, vaccinations and immunisations, dietary advice, ECGs, smoking cessation advice, contraception advice, weight management, ear syringing, 24-hour blood pressure monitoring, warfarin testing and other services.
Our Health Care Assistant, Debbie, is available for blood tests, blood pressure checks, smoking cessation advice, weight management, ECGs, minor dressings, suture removal and 24 hour blood pressure monitoring. In addition she is also able to do some vaccinations such as flu.
Our receptionists work hard at a job that is very busy and very stressful. They aim to be polite at all times. We have receptionist interpreters available for Urdu, Hindi and Punjabi speakers.
Assistant to the Reception Manager
Our Clinical Pharmacist, Sonam, will resolve day-to-day medicine issues and consult with and treat patients directly. This includes providing help to manage long-term conditions, advising those taking multiple medicines (polypharmacy) and delivering clinical advice about treatments.
The midwife is available for routine antenatal care and also does postnatal visits after the birth of your baby. Appointments can be booked via reception.
We have a team of Health Visitors who can be contacted via Cross Street Clinic or by leaving a message at the surgery.