Noticeboard

PLEASE SCROLL DOWN                          IMPORTANT NOTICE                        PLEASE SCROLL DOWN


All patients will now be required to wear their own face covering when attending an appointment at the surgery (exemptions apply to very young children, disabled patients and those with breathing difficulties)


Appointments:


Due to the COVID-19 pandemic, we are currently operating via telephone triage. We are requesting all patients to contact the surgery via telephone providing a brief reason for the telephone consultation. A clinician will then contact you and attempt to meet your needs over the telephone. If the clinician decides you require a face to face appointment, this will be booked by them and you will be asked screening questions. Patients will be assessed in the Covid Annex which is based in the car park. You will be directed there by a receptionist. Please remember to make a receptionist aware you have arrived as you will need checking in. Furthermore, patients are to follow the 2 metre distancing rule and to please use the provided hand sanitisers when entering the building.


ALL CLINCIANS ARE WEARING FULL PPE WHEN SEEING PATIENTS FACE TO FACE.


Prescriptions:


To avoid the spread of COVID-19, we request patients to nominate a pharmacy in order for your prescription to be sent electronically. You can request your prescription online using our online services, post your request in the entrance door letterbox or email: gordonstreet.prescriptions@nhs.net


We know this will be a difficult time for our patients, and their families, friends and carers. We appreciate your understanding and support in helping us to protect our patients and staff.  

Minor Injuries and A&E

Minor injuries should not normally go to the hospital Accident & Emergency department. During surgery opening hours, 8.30am to 6.00pm Monday to Friday, we have facilities in the surgery for treatment of minor injuries. This could include small cuts, trips, falls, dog bites etc. We are able to clean wounds and do dressings. We have your records here at the surgery to check if you are due a tetanus vaccination and can offer this if required. If further investigation, such as an x-ray, is required the clinician will be able to refer you to the hospital to have this done.

When the surgery is closed you should call the surgery phone line and a telephone number will be given to you to get out-of-hours advice. You will be offered appropriate advice and if necessary it can be arranged for you to see a doctor. You will be told if your condition needs to be seen at the hospital.

The hospital Accident & Emergency department should be used for serious accidents or life-threatening emergencies only.



 
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