Noticeboard

PLEASE SCROLL DOWN                          IMPORTANT NOTICE                        PLEASE SCROLL DOWN


All patients will now be required to wear their own face covering when attending an appointment at the surgery (exemptions apply to very young children, disabled patients and those with breathing difficulties)


Appointments:


Due to the COVID-19 pandemic, we are currently operating via telephone triage. We are requesting all patients to contact the surgery via telephone providing a brief reason for the telephone consultation. A clinician will then contact you and attempt to meet your needs over the telephone. If the clinician decides you require a face to face appointment, this will be booked by them and you will be asked screening questions. Patients will be assessed in the Covid Annex which is based in the car park. You will be directed there by a receptionist. Please remember to make a receptionist aware you have arrived as you will need checking in. Furthermore, patients are to follow the 2 metre distancing rule and to please use the provided hand sanitisers when entering the building.


ALL CLINCIANS ARE WEARING FULL PPE WHEN SEEING PATIENTS FACE TO FACE.


Prescriptions:


To avoid the spread of COVID-19, we request patients to nominate a pharmacy in order for your prescription to be sent electronically. You can request your prescription online using our online services, post your request in the entrance door letterbox or email: gordonstreet.prescriptions@nhs.net


We know this will be a difficult time for our patients, and their families, friends and carers. We appreciate your understanding and support in helping us to protect our patients and staff.  

Over 65?

If you are over the age of 65 we aim to keep you as well as possible.

If you have a condition that requires a regular review, eg COPD, asthma, diabetes, heart disease, you may already know that we offer you a health check for this at least once a year. You will receive a reminder letter when your health check is due and this will tell you if you need to get blood tests done before you are seen or if you need to bring a sample of urine with you. We have nurses trained to carry out most of these health checks and the nurse will advise you on how to keep well and to manage your condition. It is important that you attend your health checks when requested to do so as this should help you to avoid needing urgent care. The nurse will also tell you when she would next like to see you.

If you are too ill to attend the surgery our district nurses or community matron can visit you at home to help and advise you. They will try to keep you as well as possible and can advise on how to deal with your condition if it starts to get worse. We know how important it is to keep you out of hospital if we can. Please let us know at the surgery if you are housebound.

All patients over the age of 65 are entitled to a free flu vaccination and this is particularly important if you have any health conditions. You can usually book an appointment for this from the end of September onwards.

Of course, if you are worried about your condition at any time, you may book to see the nurse who you normally see. It is not normally necessary to see a doctor unless the nurse advises this.



 
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