72 Gordon StreetBurton-on-TrentStaffordshire, DE14 2JATel: 01283 563175
Online appointments and prescriptions
We are now able to offer online appointment booking and an improved prescription request service. Please visit the surgery to register for these online services.
Please inform us of any change in your contact details immediately. This helps us provide better service and care. You can use the form on the home page of this website or inform us in person.
Please be reminded that the doctor may not be able to effectively deal with several problems in one consultation. You might be asked to book another appointment. Please speak to one of our reception staff if you need a double appointment or there are any queries.
Repeat prescriptions are available for patients on regular medication. You may obtain repeat prescriptions via reception by giving two working days notice.
You may apply online using a secure connection. If you wish to do this, please visit reception to register for this service. Alternatively, you may prefer to post your request with a stamped addressed envelope, giving at least ten days notice to allow for posting delays.
For safety reasons, requests for prescriptions cannot be taken over the telephone.
This service is no longer available via the website. To access the new online prescription request service please visit the surgery to register.
Please allow two working days notice before collecting your prescription from the surgery reception.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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