Noticeboard

PLEASE SCROLL DOWN                          IMPORTANT NOTICE                        PLEASE SCROLL DOWN


All patients will now be required to wear their own face covering when attending an appointment at the surgery (exemptions apply to very young children, disabled patients and those with breathing difficulties)


Appointments:


Due to the COVID-19 pandemic, we are currently operating via telephone triage. We are requesting all patients to contact the surgery via telephone providing a brief reason for the telephone consultation. A clinician will then contact you and attempt to meet your needs over the telephone. If the clinician decides you require a face to face appointment, this will be booked by them and you will be asked screening questions. Patients will be assessed in the Covid Annex which is based in the car park. You will be directed there by a receptionist. Please remember to make a receptionist aware you have arrived as you will need checking in. Furthermore, patients are to follow the 2 metre distancing rule and to please use the provided hand sanitisers when entering the building.


ALL CLINCIANS ARE WEARING FULL PPE WHEN SEEING PATIENTS FACE TO FACE.


Prescriptions:


To avoid the spread of COVID-19, we request patients to nominate a pharmacy in order for your prescription to be sent electronically. You can request your prescription online using our online services, post your request in the entrance door letterbox or email: gordonstreet.prescriptions@nhs.net


We know this will be a difficult time for our patients, and their families, friends and carers. We appreciate your understanding and support in helping us to protect our patients and staff.  

closed_signWhen We Are Closed

If you need urgent advice or an emergency visit outside normal surgery hours please contact the surgery on 01283 563175. You will be given the appropriate telephone number to call for advice.

Alternatively, you can contact Out of Hours Service by ringing 111

SDUC Out of Hours Service

Out-of-hours cover for emergencies is provided by Staffordshire Doctors Urgent Care . Doctors are usually based at Cross Street Clinic (click here for a map) but you may be asked to attend a different out-of-hours centre. They are available from 6.00 pm until 8.00 am on weekdays and all day on Saturdays, Sundays and Bank Holidays. Patients are requested to ring the emergency number to make an appointment to be seen the same day. Patients who are too unwell to leave their homes may receive a visit at the discretion of the doctor. 

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 (dial 111 free from landlines or mobiles) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website