Noticeboard

PLEASE SCROLL DOWN                          IMPORTANT NOTICE                        PLEASE SCROLL DOWN


All patients will now be required to wear their own face covering when attending an appointment at the surgery (exemptions apply to very young children, disabled patients and those with breathing difficulties)


Appointments:


Due to the COVID-19 pandemic, we are currently operating via telephone triage. We are requesting all patients to contact the surgery via telephone providing a brief reason for the telephone consultation. A clinician will then contact you and attempt to meet your needs over the telephone. If the clinician decides you require a face to face appointment, this will be booked by them and you will be asked screening questions. Patients will be assessed in the Covid Annex which is based in the car park. You will be directed there by a receptionist. Please remember to make a receptionist aware you have arrived as you will need checking in. Furthermore, patients are to follow the 2 metre distancing rule and to please use the provided hand sanitisers when entering the building.


ALL CLINCIANS ARE WEARING FULL PPE WHEN SEEING PATIENTS FACE TO FACE.


Prescriptions:


To avoid the spread of COVID-19, we request patients to nominate a pharmacy in order for your prescription to be sent electronically. You can request your prescription online using our online services, post your request in the entrance door letterbox or email: gordonstreet.prescriptions@nhs.net


We know this will be a difficult time for our patients, and their families, friends and carers. We appreciate your understanding and support in helping us to protect our patients and staff.  

Booking Appointments 3

The Practice has an appointments system for your convenience and to aid the doctors and nurses. We aim to give routine appointments within two working days, but if you wish to see a particular doctor you may have to wait longer.

In order to provide a personal service and continuity of care, we prefer that patients see their regular doctor. But you need to be prepared to consult any of the doctors if you have a problem that cannot wait.  If you are unable to keep your appointment please inform us as early as possible.

To make an appointment please phone or call at reception between 8.30am and 6.00pm, Monday to Friday. Please remember that the duration of a routine appointment is 10 minutes and is for one patient only.

Patients who are not ordinarily resident in the UK will be charged for any treatment they receive. 

Online Booking

We now offer online appointment booking for routine GP appointments. If you wish to use this service, please enquire at reception. If you wish to register this service for another adult patient who cannot get to the surgery, please remember you will need to supply written consent from that patient in order to get the details.

Missed Appointments

If you are unable to keep your appointment please inform us as early as possible as this appointment can be offered to another patient. There are several appointments that are wasted every week. In view of this, we have a policy of removing patients who fail to attend appointments regularly.

Parking Facilities

There is plenty of parking space available on the premises, including disabled parking. Visitors are requested not to park on the designated staff parking spaces.  Please do not park on the disabled spaces even if it is only for a short period of time.

 
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