Home visits are only available for patients who are housebound because of illness or disability. In order to help plan our visits, please ring before 10.30am whenever possible. Urgent visits will be dealt with as a priority. We expect you to give details to the receptionist to help us plan our visits.
Difficulty getting to the surgery is not a reason for a home visit. Transportation is an individual patient's responsibility. So lack of transport is not a valid reason for a home visit request.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.